iBeta’s beta test management teams are capable of operating your beta test effectively and efficiently so that you don’t have to. Our team members have years of experience managing and operating public and private beta tests, which has allowed us to refine our practices and ensure that we won’t waste your time or your testers’ time at any point during the beta test. Our test teams have no problem handling any size of test, whether the test utilizes 1 user to more than 10,000 users.
iBeta always encourages beta test management with an experienced team to help reduce the amount of work needed to get the results you want out of your beta test. iBeta’s Beta Test Management teams can handle all of the following tasks:
- Tester recruitment and screening
- System specification collection
- Usability feedback from potential users
- Forum moderation
- Testing focus
- Feedback consolidation
- Survey scripting and distribution
Our beta test management teams will also ensure:
Useful defect reporting
Many public beta testers often have no QA training, and, thus, are more likely to write defects that are difficult to understand and reproduce. Our test management team will help ensure that you always receive useful defect reports by having testers submit their defects to our management team who will then analyze the defect (to “nail-down” the real defect), regress the defect, and submit a well-written defect report to you.
More Active Testers
One of the most difficult questions to answer when entering into a new beta test is whether or not you will have active testers throughout the process. iBeta will obtain a large variety of testers and then screen those applicants to ensure that all testers meet your needs. iBeta will then interface directly with those testers, keeping them engaged and active in the beta test. If users run into technical issues, iBeta will be there to troubleshoot their issues and help them get back to the beta test within the shortest amount of time possible.