When considering whether or not to buy cheap software testing services, it’s important to look at the value of the services you’re getting. Entrusting your software to bottom-of-the-barrel priced software testing companies means your service quality will be bottom-of-the-barrel as well. Consider everything that comes with cheap software testing carefully before you experience buyer’s remorse.
Many of the especially cheap software testing companies rely on outsourcing their software testing services to companies in India or Southeast Asia. You may notice that these locations are likely not in the same time zones as your company. That leaves you with a built-in time delay right from the get-go, adding extra time between your feedback and their results.
Along with a time difference, cheap software testing that depends on outsourcing your testing to elsewhere in the world comes with translation problems. The communication problems that can occur between you talking to your software testing company, the software testing company talking to the outsourced workers, then the software testing company getting back to you… Just imagine playing a game of Telephone where at least one party isn’t guaranteed to speak the same language. Things will get lost in translation, which can severely affect the quality of your software testing.
No Guarantee of Expertise
Yet another problem with cheaper, outsourced software testing is that the people running tests on your software are not software testers by trade. There is no guarantee of expertise on the part of the people testing your software.
Even companies that crowdsource instead of outsourcing to another country can’t guarantee that every tester will actually know what they’re doing. The people crowd testing your software could be testing experts, could be software developers, or could just be someone capable of looking for typos. For what you’re likely to pay for any sort of software testing, you deserve to know the qualifications of those doing the actual testing.
Like most industries with high turnover, there isn’t much accumulation of knowledge over time. Experience is an inconsistent resource, as is knowledge of your software and company. As testers leave, new ones without the training and experience of the old ones take their place. Experienced testers are constantly being replaced, requiring the same training and the same teaching to be given over and over again.
That might not seem like a huge problem, and if you’re not planning to use the same cheap software testing company more than once, maybe it’s not. But if you’re hoping to develop a business relationship with your software testing company? You immediately have a problem, and that problem is answering the same questions about your company and your software over and over again in a way that would be redundant if you were dealing with the same testers over time.
And perhaps the most frustrating of all…
Extra Work for You
There is a real difference between software testers that test for likely software problems and those that test for what you tell them to, and only what you tell them to. Many of the cheaper software testing companies only take orders. They don’t offer consultation. They don’t check to make sure that your software won’t break if a user does something unusual or unexpected. You have to define the parameters of the tests, tell them what tests to perform and what bugs to look for, and then interpret the data yourself once the software testing is done.
All in all, when you decide to go with cheap software testing as opposed to paying for good quality testing that is still affordable, you get exactly what you pay for. If you’re looking to determine how to choose a software testing company, feel free to contact us here at iBeta for more information.