The Lab

We have designed our testing labs to maximize our technical testing capabilities that allow us to provide you with a customized solution that is flexible, secure, and cost-efficient.

Technical Capabilities

• Each one of our computers can be configured with multiple means of communication. We can vary ISPs, connection modalities (including fiber, T1, DSL, and dial-up), and communication protocols at will.
• Our systems have the ability to conduct real-time packet "sniffing" analysis, either on the LAN or over the internet; as well as time-synchronized packet sniffing across multiple machines.
• We have established large groups of servers that facilitate the automated testing process and our unique connection architecture allows for more accurate performance monitoring and analysis.

Flexibility

• We have a wide variety of computers for testing and most of our inventory is state-of-the-art. We also maintain a set of computers for "low end" testing. We can also customize a set of test systems to reflect your specific user-base.
• Our systems can be set up with multiple operating systems and/or software configurations, which allow us to test and confirm software in a wide variety of environments.

Security

• We provide secure FTP server access and a secure burn room to ensure the confidentiality of your data.
• Our testing labs contain multiple networks so that individual test efforts can be isolated to predetermined groups of machines.
• Access to our lab facility is secured by electronic key-card access controls, cipher-locks, and full-hand geometry biometric locks in high security areas.
• Our lab facility has 24 hour monitoring and a motion detecting closed circuit television surveillance cameras, as well as a multi-zoned alarm system.

Efficiency

• All of our testers operate in close proximity to one another, which promotes communication and mutual observation of on-screen anomalies to allow quick confirmation of discovered defects.
• Our computers have been equipped with screen capture and video capture software to allow us to graphically document "difficult" bugs.
• Our testers have minimal downtime between tests, which promotes an increase in the amount of testing we can accomplish in a given day.